Portion sizes generous. All those in our group that had the carving were unimpressed too. The service is excellent some pricing is a little off. Revenue impacts the experiences featured on this page, The Charles Dickens Seaside Gastro Pub & Restaurant. Came to the Swan last Tuesday with two friends for a light lunch, two prawn jkt potatoes and a starter from menu which included salmon,prawns and advacado. We also took the time to meet with the customers neighbouring you who were actually complimentary about their meals. It would be a shame if you don't join us again for food, but we hope you do. Kindest regards, Brooke Perriam Marketing & Administration Manager. Yes, The Swan by the Beach, Westgate on Sea is taking precautions against COVID-19. I'm so glad you enjoyed your time with us and I hope to see you at The Swan soon!Brooke Perriam The Swan. The food was very tasty. New owner Lee has given this place a much needed refurbishment out-with the old and in with the new, very stylish modern look. First of all I'd like to apologise for any inconvenience caused on this evening. We were impressed on all the work that has been done over the winter doing the place up. We live in Margate but this was my first visit today. why not take the stress out of christmas day and have someone else do the cooking and clearing away for you. would highly recommend The Swan, Four of us had a lovely meal here. Chilli squid was very good, as was the smoked haddock and halloumi salad. 75 Sea Rd, Westgate-on-Sea, Kent, CT8 8QG. Carvery available every Sunday from 12 until 4pm, choice of 3 meats plus a homemade pie, only 8.99. Bergamo travel - Lonely Planet | The Italian Lakes, Italy, Europe RobMore, Absolutely delicious food, excellent service and a blazing log fire. Lovely Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor Sunday Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Read our. The staff were very welcoming & the food was great. We all thoroughly enjoyed our meals, so much so we booked again for today. Read our, Lee P, Owner at The Swan by the Beach, Westgate on Sea, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. No. The starter was a chicken peanut satay which was cold and the satay had a skin layering as if it had been sitting under the light for ages. The manager has personally addressed the issues outlined in your review with the kitchen and waiting staff, and we can only hope you will give us another chance to demonstrate the high standard of food and service we expect at the Swan. The Swan by the Beach, Westgate on Sea: The Sunday Carvery - See 189 traveller reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. After asking for the bill, I said I'm not paying for the food, and only paid for the drinks. top of page. It also seem that if you are sitting outside they don't want you making the pub scruffy. We was not rude at any point and had a lot more manners than the staff. Own or manage this property? Again only light food but just as enjoyable. Four people on next table three meals arrived but the fish and chips for the forth person didn't arrive but waitress did apologise saying they had a problem. I did mention that 45 minutes wait was unacceptable and waitress said she would mention it. Looking at other people's meals they all looked delicious, going to try something more substantial next time, Good morning, Thank you so much for your kind review. Ask Eeyore600 about The Swan by the Beach, Westgate on Sea, Ask Junnay about The Swan by the Beach, Westgate on Sea, Ask STVBristol about The Swan by the Beach, Westgate on Sea, Ask Dickie O about The Swan by the Beach, Westgate on Sea, Ask kay m about The Swan by the Beach, Westgate on Sea. We always tipped the staff well whenever we went there. The Swan by the Beach, Westgate on Sea - Tripadvisor The Swan by the Beach, Westgate on Sea: Sunday Carvery - See 186 traveler reviews, 59 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Opted for the Carvery which was so good. Best Food and Carvery in Kent!!!. - The Swan by the Beach, Westgate on Sea Lovely atmosphere and nice and warm with lovely log fire. Lovely Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor Sunday Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor The starter was a chicken peanut satay which was cold and the satay had a skin layering as if it had been sitting under the light for ages. available & the pub in general. BOOK 9TH DECEMBER 2022 Will definitely recommend to family and friends and visit again. I sincerely hope that you will give us another opportunity to serve you in the near future. We look forward to seeing you again at The Swan soon. The Swan by the Beach, Westgate on Sea: The Sunday Carvery - See 192 traveler reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. I feel that, on behalf of the CPMA, an award of 100%, is the highest recommendation we can offer. It appears on this occasion there was a technical issue with our till system, which sends food orders through to our kitchen. Highly recommended. X. We all enjoyed our meals and had a cross section from the menu. A reason to travel to Bergamo and Brescia in 2023: Italy's new capitals of culture. As you will see from the vast majority of reviews on this site, our customers enjoy their visit and their food. The food as expected was really good and served in good time although it was quite busy. Waiter and waitresses very accommodating Very lively place with fantastic views of the sunset across the ocean. Ordered food at bar and they said won't be long. There is a new chef new, menus and regular music nights. Review tags are currently only available for English language reviews. My prawn cocktail had plenty of prawns and was delicious. OPENING TIMES. We were impressed on all the work that has been done over the winter doing the place up. Another hidden gem in Westgate right alongside the Sea Road an excellent place for a meal either inside or outside. Another hidden gem in Westgate right alongside the Sea Road an excellent place for a meal either inside or outside. This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) While sitting waiting for our food we heard 2 other tables complaining. Delicious Sunday carvery - Review of The Swan, Westgate - Tripadvisor As you will see from other reviews, your experience is not common and the feedback we have been receiving indicates that our meals are well worth the wait. *GLASS OF BUBBLY ON ARRIVAL The owner makes daily checks on all aspects of the business and may well have been in the restaurant or bar at the time. The Sunday Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor Our number one aim is to provide quality food, drink and service to all customers, old, new, local and visiting. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Rather surprised and disappointed as just been to Swan on a Monday night in July, not particularly busy. Ask BrookeFrankieReviews about The Swan by the Beach, Westgate on Sea, Ask Neil V about The Swan by the Beach, Westgate on Sea, Ask 352DavidC352 about The Swan by the Beach, Westgate on Sea, Ask Tina4145 about The Swan by the Beach, Westgate on Sea, Ask Raljopudsey about The Swan by the Beach, Westgate on Sea, The Charles Dickens Seaside Gastro Pub & Restaurant. Of course, in your case, it is clear that we have not performed to the standard we would expect to deliver and, as discussed yesterday, I am very sorry that you had a poor experience at The Swan.You visited our establishment at a very busy time yesterday and added to the fact that our food is freshly cooked, a wait is often unavoidable. X. The Swan by the Beach, Westgate on Sea: Lovely Carvery - See 204 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Of course, in your case, it is clear that we have not performed to the standard we would expect to deliver and, as discussed yesterday, I am very sorry that you had a poor experience at The Swan.You visited our establishment at a very busy time yesterday and added to the fact that our food is freshly cooked, a wait is often unavoidable. While being away for the weekend my partner and I wanted to try somewhere to eat for dinner We ordered a starter and 2 mains, took 30 minutes for the starter to come ( which was then bought out at the same time as our mains) the waitress said she will take our mains back and keep them warm. That said, all of our dishes are freshly cooked so we hope our customers find the wait worthwhile. The Sunday Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor We hope you dine with us again soon!Brooke Perriam The Swan. Well, it is a lovely atmosphere and the staff really nice but food UMM. It also seem that if you are sitting outside they don't want you making the pub scruffy. Note: your question will be posted publicly on the Questions & Answers page. We have well-structured rota to make sure either the owner, manager or assistant manager is present on any given day to guarantee there is always someone available to speak with and someone to, as you say, keep an eye on things. When eating this meal, I felt something strange in my mouth, which upset me, I removed the food to find a long Blonde or fair strand of hair round the chicken, this made me feel sick. We wont be going back, nor will the parents or in-laws. That said, we welcome constructive criticism and take all kinds of feedback very seriously. So weather you want a drink outside watching a beautiful Westgate summer sunset or a nice meal for two this place is well worth a visit. Four people on table in corner had to return one item as it was wrong. Thank you for your review. The chicken satay dish is labelled as a 'snack' on our menu and is generally served alongside other dishes that are ordered. When it eventually arrived it was fine. This is the version of our website addressed to speakers of English in United Kingdom. Review tags are currently only available for English language reviews. They should have a sign up saying "if you are sitting outside know your place & stay out of our premises, although we don't mind taking your money" .More, 1st class service had lovely lunch and reasonable price 5 stars While being away for the weekend my partner and I wanted to try somewhere to eat for dinner We ordered a starter and 2 mains, took 30 minutes for the starter to come ( which was then bought out at the same time as our mains) the waitress said she will take our mains back and keep them warm. the swan, 75 sea road, westgate-on-sea, kent, ct8 8qg . We sat outside in the sunshine and enjoyed the coastal view whilst eating our very nice pub menu meal. I will be back with more friends.More, This is the version of our website addressed to speakers of English in the United States. As any good business should, we are always looking at ways to improve. Its clear this wasnt demonstrated to you during your visit - for that we send our sincere apologies and hope you return to us in future. Brooke Perriam The Swan. Came to the Swan last Tuesday with two friends for a light lunch, two prawn jkt potatoes and a starter from menu which included salmon,prawns and advacado. We all thoroughly Well, it is a lovely atmosphere and the staff really nice but food UMM. Very lively place with fantastic views of the sunset across the ocean. I felt so uncomfortable. Our night was completely ruined. We'd originally booked a table for 4, but the restaurant kindly allowed us to extend this to 7 at short noticewhich was hugely appreciated. The Swan: Delicious Sunday carvery - See 29 traveller reviews, candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Lets hope things improve! We hope to see you in the near future. Revenue impacts the experiences featured on this page. the swan, 75 sea road, westgate-on-sea, kent, ct8 8qg . Thank you for a very pleasant evening. We're sorry, hotels cannot be booked for more than 30 days, While being away for the weekend my partner and I wanted to try somewhere to eat for dinner, Lee P, Owner at The Swan by the Beach, Westgate on Sea, responded to this review, This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a helping of sour cream, home made can easily tell that, As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) The Swan by the Beach, Westgate on Sea: Lovely Sunday carvery - See 200 traveler reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. The Swan by the Beach, Westgate on Sea - Tripadvisor We sat outside in the sunshine and enjoyed the coastal view whilst eating our very nice pub menu meal. Customer service is paramount to us; we value each customer who walks through our door, and the many positive reviews we have received.These values were clearly not demonstrated to you on this day, and we would love to prove them should you give The Swan another chance and return to us in the future. We have now resolved this issue. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. *59.50 PER ADULT more, You seem to have JavaScript disabled. All the staff are very nice and it was good to see the managers helping out .The food was ok which is why I have gone given a 3 rating . However the mains were not as good as when we have been before could have been that there was so much going on.We did attend a wake here and the food was very good.There are only 2 loos for ladies which for so many people can be a bit of an issue however they were clean with plenty of loo roll .We would eat here again, This is the version of our website addressed to speakers of English in United Kingdom. We sat outside in the sunshine and enjoyed the coastal view We are local and come quite often especially with that log fire in the winter. Alternatively, you may use, There are newer reviews for The Swan by the Beach, Westgate on Sea. Read our. Ordered food at bar and they said won't be long. The Swan by the Beach, Westgate on Sea: Carvery meal booked last minute - See 210 traveler reviews, 69 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Map updates are paused. After asking for the bill, I said I'm not paying for the food, and only paid for the drinks. Food was really nice and hot. We have now resolved this issue. When we arrived the dining room was very busy and there was a wedding reception going on as well as. When we left there was no thank you or goodbye. We do not think we could return now for any further meals at this Pub restaurant, which is a shame. I hope to meet you at The Swan soon. superb starters and desserts. Well done!! And when we asked for the bill had to get 4 people to try and get it. He came back and said it was the head chef, she normally ties her hair back, but tonight she did not, I said to him, all staff in kitchens should wear hats. Claim your listing for free to respond to reviews, update your profile and much more. * LUNCHTIME MEAL 19.95 PER ADULT Brooke P, Marketing & Administration Manager at The Swan by the Beach, Westgate on Sea, responded to this review, We're sorry, hotels cannot be booked for more than 30 days. Felt very safe, but advise get there early. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Had a nice surprise. At The Swan Inn, we have something for everyone, from grills and steaks to pub classics and light bites. HOME. Should you return to us in the week again, please let a member of staff know if we can do anything to make you more comfortable. Sunday lunch - The Swan by the Beach, Westgate on Sea - Tripadvisor Had the matter been raised and not resolved during your visit then your comments would have been more palatable.You visited during a particularly busy period and of course, this is no excuse for poor food being served. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The chicken satay dish is labelled as a 'snack' on our menu and is generally served alongside other dishes that are ordered. I take my dad out to eat every 2 weeks and this is by far the best place in Thanet we have eaten at. A family beach destination, the Swan was always a strong holiday memory, a great family pub, and right opposite a fabulous beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Everyone had a wonderful time. I had the beer battered cod for mains and plenty of chips and it was really lovely. Read our, Brooke P, Marketing & Administration Manager at The Swan by the Beach, Westgate on Sea, responded to this review. Serving a selection of real ales, premium lagers, quality wines, spirits, soft and hot drinks. Brooke Perriam The Swan, Hello, Thank you so much for your kind review. MAIN MENU; WEDDINGS. Lovely Carvery - The Swan by the Beach, Westgate on Sea - Tripadvisor This time delay is certainly not acceptable, especially on a relatively quiet night, and we have brought this to the attention of the chef who was working during your visit. Map updates are paused. I will return for Sunday lunch, but probably not for midweek lunch in that dinning room.But I will reiterate that the food is very good and if you don't mind a crowded room it is worth visiting. A full list is available within the "safety precautions" section of this page. FUNCTIONS. Hi Andy,Thank you for taking the time to write your kind review. We are so glad you enjoyed your meal with us.Our main restaurant (adjacent to the bar) can get very busy and we try to make sure tables are spaced appropriately. !More, I was disappointed to find that the website stating Main Menu 7 days per week isnt actually true. *CHILDREN UNDER 12 35 Carvery available every Sunday - The Swan at Westgate - Facebook So to bone idle to see if we wanted something else. The Swan: Delicious Sunday carvery - See 22 traveller reviews, candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. what a lovely experience. Is The Swan by the Beach, Westgate on Sea implementing safety measures as a result of COVID-19? You can just turn up, but they are busy, so give yourself time. Thank you for taking the time to share your views. I'm so glad you enjoyed your experience at The Swan. Good afternoon, Thank you so much for your kind review. The puddings were all very nice and again our friend was catered for with a fruit salad. The homemade cheesecakes are what it says.